Warranty & Repairs

Every Solios comes with a 3-year warranty against defects in materials and workmanship. It won't cover everyday wear, scratches, water damage, or accidents, but if something's genuinely wrong with your watch, we'll make it right.

And even if it's out of warranty, we can still fix it. If you're covered, the repair and shipping are on us. If you're not, we assess it and send you a fair quote (parts, labour, and shipping) before we touch anything.

To start, fill out the form below with your order number and the email or postal code from your order. We'll send instructions within 48 business hours, including a prepaid label if you're under warranty. Watch repairs require extra care, so allow up to 60 days to get yours back in top shape. For the details, see the full Warranty & Repairs policy in our FAQ; for anything else, email us at client@solioswatches.com.